🌸 Our Story

Hi, I'm Valerie—a passionate mum and seasoned hairdresser with over 15 years in the industry. Tender Strands began one afternoon as I gently combed my daughter's tangly, post-swim hair. The tears, the frustration—we both felt it. I knew there had to be a kinder, gentler way. So, I got to work designing tools that treat both hair and hearts with care.

Each brush, comb, and scalp massager is specially crafted to be sensory-safe, gentle on sensitive scalps, yet powerful enough to glide through even the toughest knots. We combine boar and nylon bristles, cushioned bases, and comfort-grip handles to strike the perfect balance between softness and performance.

💖 Our Mission

  • To make every hair-care moment easier and more peaceful.
  • Our sensory-safe designs prevent tears, reduce tugging, and protect delicate strands.
  • Our scalp massager enhances stimulation and self-care—ideal for anyone with sensory needs or anyone who appreciates a spa-like moment.

🌱 Designed for Everyone

  • Soft bristles ensure a painless brushing experience.
  • Thoughtful design choices make our tools perfect for those with autism, ADHD, SPD—or anyone who values calm.
  • Whether fine, thick, straight, curly, wet, or dry—our tools are built to support your unique strands.

🛍️ What We Offer

  • Featuring blended boar + nylon bristles and soft cushioning—our signature tool for no-tug detangling.
  • Perfect for wet or dry hair—reduces breakage with smooth, snag-free separation.
  • Stimulates circulation, helps with product absorption, and creates a luxe, calming experience.
  • Bundles like the Ultimate Hair Care Box and Mother-Daughter Kits—ideal for gifting or building your routine.

🎁 A Little Extra from Us

Every brush includes a free brush-cleaner tool shaped like a little black fork—easy to use, keeps your bristles clean, and helps extend the life of your brush. It's our way of saying thanks ❤️

🔒 Shop with Peace of Mind

  • Love it, or send it back—no drama. 30-day returns accepted, even if it's been used.
  • Enjoy fast Australia-wide delivery, and internationally in 7–14 business days.

📬 Let's Connect

We'd love to hear from you—whether you have product questions, want to stock our range, or just want to chat hair care:

📧 Email: contact@tenderstrands.com
📍 Mailing Address: PO Box 5, Tooradin VIC 3980, Australia

Frequently Asked Questions

What makes Tender Strands brushes different from regular brushes? +
Our brushes feature soft boar and nylon bristles with cushioned bases specifically designed for sensitive scalps. Created by a mum and hairdresser with 15+ years of experience, they're perfect for kids with sensory needs, NDIS clients, and anyone who finds regular brushing painful. The ergonomic design reduces discomfort and overstimulation while effectively detangling knots.
How do I know if my child has a sensitive scalp? +
Signs include crying or fussing during brushing, complaining of pain when hair is touched, avoiding hair washing, or having red, irritated scalp after brushing. If your child dreads hair time or you're struggling with tears and tantrums, our gentle brushes can transform the experience into something positive.
What age can children start using these brushes? +
Our brushes are suitable for children aged 3+ years and adults. The Mini Brush is perfect for little hands learning to brush independently, while the Big Brush works great for parents helping with longer or thicker hair. Many of our customers find the 'mummy and me' approach works best—starting together then building confidence.
Do you offer a money-back guarantee? +
Yes! We offer a full money-back guarantee with 30-day returns accepted, even if it's been used. If you're not completely satisfied with your Tender Strands brush, simply return it for a full refund. We want every family to have a positive hair care experience.
What's included with free shipping? +
Free shipping is available on all orders over $75 AUD Australia-wide. We also offer international shipping to many countries with delivery in 7–14 business days. Your order will be carefully packaged in our signature white packaging with the message "Beautiful days start with you."
How do I choose between the Big Brush and Mini Brush? +
Big Brush ($49.95): Perfect for everyday use, longer hair, and when parents are helping with brushing. Great for thick or curly hair types.

Mini Brush ($14.95): Ideal for travel, school bags, touch-ups, and children learning to brush independently. Popular with our customers for on-the-go use.

Mama & Mini Bundle ($64.90): Save $10 when you buy both—perfect for the whole family!
Are your brushes suitable for all hair types? +
Yes! Our brushes work effectively on straight, wavy, curly, and coily hair. The soft bristles and cushioned base adapt to different textures while the boar and nylon bristle combination provides gentle detangling for fine hair and effective smoothing for thick hair.
How do I clean and maintain my brush? +
Remove hair from bristles regularly using the included cleaning tool (our little black fork!) or a wide-tooth comb. Wash monthly with warm water and gentle shampoo, then air dry bristle-side down. With proper care, your Tender Strands brush will last for years.
Do you offer wholesale pricing for salons? +
Yes! We partner with salons across Australia. Salons receive wholesale discount with a $100 minimum order. If you're a salon owner interested in retailing our products, contact us at contact@tenderstrands.com for our wholesale information pack.
Can I use discount codes with other offers? +
You can use our site-wide discount code "NEW10" for 10% off your entire order. This code cannot be combined with other promotional offers like our bundle savings, but you'll automatically receive the best available discount at checkout.

Still have questions?

We're here to help! Get in touch with us directly:

📧 Email: contact@tenderstrands.com
💬 Live Chat: Available on our website