Tender Strands Detangle Brush FAQ | Answers to Common Questions
Got questions about our Tender Strands products? We’ve got you covered! Here are answers to our most frequently asked questions:
General Questions
Who can use Tender Strands products?
Our products are designed for everyone—from toddlers to adults. They provide gentle and effective care for all hair types and textures.
What are the bristles on the Detangle and Mini Detangle Brushes made of?
Both brushes feature a premium blend of nylon and boar bristles, ensuring smooth detangling with minimal breakage while enhancing shine.
What materials are the Scalp Massager made of?
The scalp massager is crafted from silicone and bamboo, combining sustainability with comfort for a soothing scalp experience.
What makes the Travel Wide-Tooth Comb special?
Our travel comb glides effortlessly through hair, making it perfect for detangling wet or dry hair, especially while on the go.
What are the Calico Travel Bags used for?
These eco-friendly bags are perfect for organizing and storing your Tender Strands tools, whether at home or during travel.
Are Tender Strands products suitable for thick, curly, or textured hair?
Yes! All our products are designed to work effectively with any hair type, including thick, curly, or textured hair.
Can the Detangle Brushes and Comb be used on wet hair?
Absolutely! Both the Detangle Brushes and Travel Wide-Tooth Comb are designed for use on wet and dry hair.
Product Care
How do I clean the Detangle Brushes?
Use a mild shampoo and lukewarm water to gently clean the bristles. Rinse thoroughly and let them air dry to maintain their quality.
How do I care for the Scalp Massager?
Rinse the silicone head with mild soap and water. Dry it completely before storing to ensure its longevity.
How do I clean the Travel Wide-Tooth Comb?
Simply wash with soap and water, then dry thoroughly before placing it back in your travel bag.
Orders and Returns
Do you offer refunds or exchanges?
Yes, we have a 30-day satisfaction guarantee. If you’re not completely satisfied, contact us for assistance with refunds or exchanges.
Do you offer international shipping?
Yes, we proudly ship worldwide! Shipping times may vary depending on your location.
Do you offer product bundles?
Yes! Check out our exclusive bundles, including the Ultimate Pack, Travel Essentials, and Scalp & Detangle Duo, for convenience and savings.
Benefits
What are the benefits of boar bristle brushes?
Boar bristles help distribute natural oils, reduce frizz, and enhance shine, promoting healthier-looking hair.
Why should I use the Scalp Massager?
Our scalp massager stimulates circulation, promotes relaxation, and contributes to healthier hair growth.